Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Bug windows not opening

Explorer ,
Jun 20, 2025 Jun 20, 2025

I have a new project in which when I try to open the comp window, the window wont open, or the program crashes.

I have tried resetting and clearing the cache, and databases, uninstaleld and reinstalled, restarted, upgrating, and downgrading. new and loading projects. 


Version 25.0.01. 

 

Chip : Apple M2 Ultra

Memory : 64 GB

Mac:15.5 (24F74)

TOPICS
Crash , Performance
64
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 24, 2025 Jun 24, 2025
LATEST

HI there,

 

Sorry to hear about the issue. Are there any crash reports? In which version was this project created? If possible, can you share the project file with me for testing? Feel free to share the file via DM if you're not comfortable sharing publicly.

Looking forward to your response. Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines