C4D Lite crashing AE 2022

Community Beginner ,
Mar 25, 2022 Mar 25, 2022

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Hi, C4D Lite is crashing every time I try to open it from AE 2022.  I've tried re-installing with keeping my previous support files from 2018 and after that didn't work, I re-installed without copying over the previous files.  That didn't work, either.  I just keep getting a crash report.

 

I still have AE 2018 and I'm able to get into C4D just fine.  When I looked at the program files for the 2022 version, there is no CINEMA 4D Lite.exe file like there is in 2018.  That's why I tried uninstalling and reinstalling a few times.  

 

The Adobe C4D help section (https://helpx.adobe.com/after-effects/using/c4d.html) says there should be a way to install or uninstall C4D via the “Maxon Cinema 4D R24” folder but there is no such folder.  There is only the main "Cineware by Maxon" folder.  As I mentioned above, there seems to be files missing.  The 2022 Support folder within Maxon only has two items, default.c4d and a res folder, whereas the 2018 folder has 4 items including a lite folder that has the actual c4d program file.  

 

I'd appreciate any assistance with this, please.  My system info is as follows:

Windows 10 Enterprise; Intel(R) Xeon(R) CPU E5-2620 v3 @ 2.40GHz 2.40 GHz (2 processors)

 

Thank you,

Neal

 

 

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correct answers 2 Correct answers

Community Beginner , Mar 26, 2022 Mar 26, 2022
This worked, thank you!  I had to remove all Maxon C4D install files (Program/Maxon), and even the AE 2018 Maxon folder (Program/Adobe/AE/Support/Plug-ins/Cineware by Maxon) files, and uninstall AE2022.  Then I installed R25 via the Maxon site, and finally re-installed AE 2022 to make it work.  Took a few tries to get it right combination, but it did the trick.   

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Community Beginner , Mar 26, 2022 Mar 26, 2022
Yes, I was registered, but I had forgotten all about going to Maxon directly, so thank you for chiming in. 

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Adobe Community Professional ,
Mar 25, 2022 Mar 25, 2022

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Would you log-in Maxon web and install Cinema 4D via the web site?

 

https://id.maxon.net/

 

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Community Beginner ,
Mar 26, 2022 Mar 26, 2022

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This worked, thank you!  I had to remove all Maxon C4D install files (Program/Maxon), and even the AE 2018 Maxon folder (Program/Adobe/AE/Support/Plug-ins/Cineware by Maxon) files, and uninstall AE2022.  Then I installed R25 via the Maxon site, and finally re-installed AE 2022 to make it work.  Took a few tries to get it right combination, but it did the trick.   🙂

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Adobe Community Professional ,
Mar 26, 2022 Mar 26, 2022

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Community Beginner ,
Mar 26, 2022 Mar 26, 2022

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Yes, I was registered, but I had forgotten all about going to Maxon directly, so thank you for chiming in. 

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