Can only import Layered PSD in Safe Mode

Report · Oct 25, 2024

AE 25.0.1 | Windows

I can currently only import PSD files as layered comps in Safe Mode with no plugins.

So I have to open in safe mode, import, close, then open as normal and everything works.

Is this a know bug or am I doing something wrong? I am using Photoshop Beta, is there a known issue?

Report · Oct 25, 2024

Try opening the PSD created in Photoshop (Beta) 26.1 in the current release of Photoshop 26.0, then hide a Layer, show it again, and save. Then try importing that into the current release of After Effects 25.0.1. Hopefully, re-saving the file in the current release of Photoshop that corresponds to the current release of After Effects resolves your issue.

If that still crashes After Effects while not in Safe Mode, open the PSD file in Photoshop 26.0 again and save it with "_for_AE" appended to the filename (so you have the original PSD and are now working in a duplicate). Go through the Layer Stack and reduce everything to being only pixels on a Layer with Layer Transparency as much as possible while still maintaining the appearance of the document. Try to get the Layer Stack to look like you placed several PNGs with transparency in a PSD file. Save and then try importing the "_for_AE" version of the file into the current release of After Effects 25.0.1.

If that still crashes After Effects while not in Save Mode, take a close look at any third-party plugins, add-ons, and extensions.