Can't open AE: "Error Loading Sapphire Bundle"

New Here ,
Jan 28, 2022 Jan 28, 2022

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Hi everyone.

 

So eaerlier this evening I downloaded Sapphire plugin for AE; I was having some issues with it and a friend suggested just redownloading it, so for some silly reason I just decided to delete all of the Sapphire files (plugins, etc) off my laptop.

 

However, since I did that, every time I've tried to open AE an error message appears saying: "Can't find Sapphire bundle in /Applications/BorisFX/Saphire 2022 Adobe/config/sapphire-ae64.bundle: file does not exist. Please reinstall Sapphire Plug-ins to fix this problem."

 

I feel like I've tried everything: I've cleared ALL Sapphire plugin folders, I've reinstalled AE several times, I've reinstalled the sapphire plugins (and yet again deleted them) and literally nothing has worked. As far as I can see, there are absolutely no remaining Sapphire or BorisFX files or folders. I've tried clearing/resetting AE preferences. Nothing's been working, and I know people have had this issue before as I've googled it and tried every possible suggestion/fix, yet nothing has worked. It's gotten to the point where I think I may have to factory reset my laptop and ENTIRELY clear my disc just to be able to ever use AE again, which I don't want to do, because that may not even end up working.

 

If anyone has a solution for this, or even just any ideas of what I could do, please let me know.

 

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Adobe Community Professional ,
Jan 28, 2022 Jan 28, 2022

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Could be a permissions issue or your file system retaining an invisible version. I'm not much of a Mac guy, but making liberal use of the File info panel and your Disk Utility surely might reveal something. I'm pretty certain it's something silly that prevents this...

 

Mylenium

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