Can't open After Effect on Windows 10 Error 0xc0000142

[troyd88865729]

Hello,

As of today, I have not been able to open AE cc 2022. I have tried uninstalling and reinstalling several times and the problem still occurs. I even uninstalled my 3/9/22 Windows update to see if that would fix the problem. No luck. I have the full Adobe Package and all other apps open fine. I even tried opening AE 2022 on my laptop running Win 10 and it works fine. Not sure what else to try. Any ideas?

See the error popup below.

Thanks - troy

[Mylenium]

Probably some driver issue that causes a security thing and makes it crash due to a kernel violation. Start by checking your event viewer for more info. It may also be useful to run Sysinternal's Process Explorer while AE attempts to launch to figure out which module or procedure call is failing.

Mylenium

[troyd88865729]

Thanks. Event Viewer? Is this an Adobe or Microsoft issue?

[Mylenium]

The event viewer is your standard system app for viewing critical info, including anything related to hard crashes.

Mylenium

[nishu_kush]

Hi troyd88865729,

Thanks for writing in.

In addition to what Mylenium said, outdated app can cause this issue in some cases. What's the version of After Effects you're using? Please update if it's not already. If that doesn't work, try disabling your antivirus.

Let us know how it goes.

Thanks,

Nishu