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Can't see preview and changes in viewer

New Here ,
May 24, 2021 May 24, 2021

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Hi
today , when i work with after effects i cant see any changes in my project viewer after once play.

I also clear the cache and purge memory. But the problem remains.
check the video

Thanks

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Crash, Freeze or hang, Preview

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New Here ,
May 24, 2021 May 24, 2021

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Video

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Adobe Employee ,
May 25, 2021 May 25, 2021

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Hi Ali,

 

That is strange! Sorry for your issue. Please share the following details:

You can try the following:

  1. Reset the preference of After Effects.
  2. If that doesn't help, disable the Hardware Accelerated Composition, Layer, and Footage Panels in After Effects Preferences > Display.

Let us know how it goes.

 

Thanks,

Nishu

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