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Can't view composition layers

New Here ,
Nov 23, 2021 Nov 23, 2021

Anyone having the same problem on AE 2022... Any idea(s) on how to troubleshoot...

TOPICS
Preview , User interface or workspaces
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New Here ,
Nov 23, 2021 Nov 23, 2021

Here is another problem I am experiencing in this app (see attached video)

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LEGEND ,
Nov 23, 2021 Nov 23, 2021

The standard answer applies: Update your system's graphics driver and check your hardware acceleration and cache settings.

 

Mylenium

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New Here ,
Nov 23, 2021 Nov 23, 2021

I'll try this solution, will let you know if it works.

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New Here ,
Nov 24, 2021 Nov 24, 2021

System graphic driver is update, but still can't view the composition layers.

Also, this is a fresh install on a new laptop.  Anymore advise!

 

reyd48946117_1-1637808736005.png

reyd48946117_2-1637808781595.pngreyd48946117_3-1637808834717.png

 

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reyd48946117_0-1637808646520.png

 

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Adobe Employee ,
Dec 10, 2021 Dec 10, 2021
LATEST

Hi reyd48946117,

 

Sorry for your issue.

Outdated Intel GPU driver could cause this issue. Would you mind letting us know the version that's installed on your computer? Here's how you can find: https://support.viewsonic.com/en/support/solutions/articles/33000221571-how-to-check-graphics-card-d... 

Do not rely on Windows to update the driver. I'd suggest downloading it from the Intel website and then install.

Let us know how it goes.

 

Thanks,

Nishu

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