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Cannot import MOV files in to specific project

Community Beginner ,
Nov 26, 2023 Nov 26, 2023

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Hello there.

Here's the problem, yesterday I was working in a project in 24.0.3 version of AE and all was fine.
Today I opened same project on the same PC and got ERROR imprting MOV files. 

"CANNOT READ FROM SOURCE" "UNSOPPORTED COMPRESSION" etc.

HOWEVER, if I import SAME mov files in the NEW project all works like a charm

Any advice?

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Import and export

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correct answers 1 Correct answer

Community Beginner , Nov 27, 2023 Nov 27, 2023

So here's the workaround.

I moved files in the different folders and suddenly it worked, dunno why it refused to read files from the old folder it was linked with Creative Cloud and everything worked one day but refused to read from it on another.

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Community Expert ,
Nov 26, 2023 Nov 26, 2023

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Try importing the other project into a new project as well.

So, open After Effects 24.0.3 and choose File > Import..., but instead of selecting the MOV file, select the other AEP file.  

 

What are the settings for the MOV?  For example, 2160p 23.976 ProRes 422 HQ or 1080p 29.97 DNxHD.

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Community Beginner ,
Nov 27, 2023 Nov 27, 2023

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So here's the workaround.

I moved files in the different folders and suddenly it worked, dunno why it refused to read files from the old folder it was linked with Creative Cloud and everything worked one day but refused to read from it on another.

Votes

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines