• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cannot import MOV files in to specific project

Community Beginner ,
Nov 26, 2023 Nov 26, 2023

Copy link to clipboard

Copied

Hello there.

Here's the problem, yesterday I was working in a project in 24.0.3 version of AE and all was fine.
Today I opened same project on the same PC and got ERROR imprting MOV files. 

"CANNOT READ FROM SOURCE" "UNSOPPORTED COMPRESSION" etc.

HOWEVER, if I import SAME mov files in the NEW project all works like a charm

Any advice?

TOPICS
Import and export

Views

144

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Nov 27, 2023 Nov 27, 2023

So here's the workaround.

I moved files in the different folders and suddenly it worked, dunno why it refused to read files from the old folder it was linked with Creative Cloud and everything worked one day but refused to read from it on another.

Votes

Translate

Translate
Community Expert ,
Nov 26, 2023 Nov 26, 2023

Copy link to clipboard

Copied

Try importing the other project into a new project as well.

So, open After Effects 24.0.3 and choose File > Import..., but instead of selecting the MOV file, select the other AEP file.  

 

What are the settings for the MOV?  For example, 2160p 23.976 ProRes 422 HQ or 1080p 29.97 DNxHD.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 27, 2023 Nov 27, 2023

Copy link to clipboard

Copied

LATEST

So here's the workaround.

I moved files in the different folders and suddenly it worked, dunno why it refused to read files from the old folder it was linked with Creative Cloud and everything worked one day but refused to read from it on another.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines