Copy link to clipboard
Copied
When I try to open the application, it keeps showing the alert message ("Last log message was: <17172> <DynamicLink> <5> Increase wait time to 2") and I cannot open it anyway. I tried to uninstall AE already but it didn't help...
Anyways to fix?
Copy link to clipboard
Copied
A crash log from thread 0 is perhaps not that useful when thread 5 crashed. That said, thread 5 typically is the Adobe crash reporter itself, so there's a good chance you have some issues with your network settings or the permissions on the Adobe folders where the logs are stored. Check that stuff, meaning your firewall, system network settings and the properties of the aforementioend folders.
Mylenium
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi kok21127552 & cbsee,
Sorry for the crash.
Are you on macOS or Windows? Does it generate any crash logs: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-after-effects-crash-logs-on...
Let us know.
Thanks,
Nishu
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Where I can find those files???