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Cant click on any effects or presets

Community Beginner ,
May 01, 2021 May 01, 2021

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I started encountering a bug yesterday where my after will not allow me to click on any effects or presets in the effects and presets window. I am still able to add effects by right clicking my footage and choosing effect.

You can see in the screenshot that the create new animation preset button at the button is not appearing.

The only way I am able to fix this is to reset after effects multiple times. I dont even know where to being troubleshooting or what information to provide.

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Error or problem, User interface or workspaces

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Adobe Community Professional ,
May 01, 2021 May 01, 2021

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Update your system's graphics driver and check your hardware acceleration settings in AE.

 

Mylenium

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Community Beginner ,
May 05, 2021 May 05, 2021

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The issue persists after updating my drivers and switching my hardware acceleration settings.

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Community Beginner ,
May 22, 2021 May 22, 2021

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Update: Im still encountering this after replacing the motherboard and cpu on my system. Any suggestions appreciated, I am happy to give more information.

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