CANT OPEN AFTER EFFECTS

New Here ,
Dec 06, 2021 Dec 06, 2021

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When I open AE a message pops up saying:

Can't find Sapphire bundle in /Applications/GenArtsSapphireAE/config/sapphire-ae64.bundle: file does not exist. Please reinstall Sapphire Plug-ins to fix this problem 

I've uninstalled and reinstalled after effects and creative cloud in general multiple times. I used the CC cleaner on basically everything. I've deleted all sapphire files from my computer. I reset my preferences as well using "Command-Shift-Option". Nothing is working.

I have a MacBook Pro, currently trying to use the most recent version of AE 2022. 

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Error or problem , FAQ

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Adobe Community Professional ,
Dec 06, 2021 Dec 06, 2021

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You download the latest version of Sapphire and install it with demo mode. You execute the uninstaller of Sapphire.

 

https://borisfx.com/downloads/?product=sapphire&host=adobe

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New Here ,
Dec 06, 2021 Dec 06, 2021

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Hi, thank you for the quick reply! that worked! thank you so much. 

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