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Hi all,
I´m in big trouble. My CC2018 keeps crashing with the error:
Last log message was: <140735704163200> <BEE_WorkQueue> <5> BEE_Project::TimestampGetNext ZANZIBAR-3: cannot produce timestamp, frozen=0, open=0
I have installed CC2017 now, but I cannot open the project that was created in CC2018. I have a deadline though.
Any help would be greatly appreciated!
Deleting the preferences folder seems to solve the problem.
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BTW: I cannot clear any cache because the program doesn´t even open
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Deleting the preferences folder seems to solve the problem.
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I don't see a Adobe folder in Preferences...maybe there use to be in the old version.
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Same. Not seeing the Adobe folder in Preferences. I see "com.Adobe.After Effects.paths.plist" but am afraid to delete 😞