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Color Range Key eyedropper turns into main cursor and is unusable

Contributor ,
Apr 07, 2024 Apr 07, 2024

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Hi everybody!

 

Everytime i try to use the color range eyedropper tool, it turns into the main tool leaving the segment in the effects. Does anybody has a solution to this? (see little movie i made of the problem)

I use After Effects 24.3.0 on a mac Studio M1 with Sonoma 14.4.1

 

thank you!

Martin

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Error or problem , Performance

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Adobe Employee ,
Apr 09, 2024 Apr 09, 2024

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Thanks for creating the post, Martin.

 

Have you tried running After Effects in Safe Mode? Here's how: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after...

Let us know if it brings any change.

 

Thanks,

Nishu

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Contributor ,
Apr 16, 2024 Apr 16, 2024

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Hey Nishu! Thank you for your answer... Just restarting did the trick...

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