Computer crashes while rendering because of sapphire plug ins

[meem24]

Hello my laptop has freezed up for around 12 times now and I'm sure it's because of my sapphire plugins (S_blurmocurves and s_shake) I'm saying this because my edit renders just fine if I turn those effects off.

I thought those effects might be using gpu for rendering so once I went to enable it-- the option just wasn't available.Why did this happen-it never happened before, I frequently use those effects and what do I do now?

[Kartika Rawat]

Hi Maliha!

Sorry for the trouble. Can you share your system details (OS, CPU, RAM, GPU)? Which version of AE are you using?

Have you already spoke to the plugins manufacturer? If they are aware of any known issue.

Let us know.

Thanks,

Kartika

[meem24]

Hi thank you for replying so fast 

OS- Microsoft Windows 10 Pro

CPU- Intel(R) Core(TM) i3-4000M CPU @ 2.40GHz 2.40 GHz

RAM- 6 GB

GPU- Intel (R) HD graphics 4600

And it didn't cross my mind so I'm going to ask them right away and inform you