Crash in Progress: Urgent help!

[sinensia]

I need help, my After Efferct crashes everytime that I tried to open the software. The following windows pop-up, before crashing:

I tried updating the software, it was already up to date. Then I uninstalled and reinstalled After Effects, but the program keeps crashing.

Can somebody please help me? it's urgent.

[nishu_kush]

Hi sinensia,

Sorry to hear about the crash.

Please check out the following article and see if the suggestions help: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after...

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu