Crash on start

[Gianluca31011723m30a]

https://controlc.com/dd60189f

Hi guys, when I start the application it crashes. I tried uninstalling and reinstalling, cleaning up with Cloud Cleaner Tool but nothing.

[nishu_kush]

Hi Gianluca31011723m30a,

Sorry to hear about the crash.

Could you share your system specifications (CPU, GPU, RAM, OS version)? Are you on Windows? If so, can you try updating your GPU driver?

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu

[Gianluca31011723m30a]

I'm on windows

GPU Radeon RX550/550 Series
CPU AMD Ryzen 3 2200G with Radeon Vega Graphics
VRAM Radeon RX550/550 Series
RAM 16GB 2133 MHz DDR4 Memory
I updated GPU drivers

[nishu_kush · Accepted solution]

Were you using a Nvidia GPU before? Could you check if there are any Nvidia driver-related files left on your system?

Report back.

Thanks,

Nishu

[Gianluca31011723m30a]

It worked, thank you very much!