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Hello,
I have been experiencing crashes ion all my Adobe software (AE, Premiere, Media Encoder...) when cliking on the "open Project" menu.
I don't even reach the selection of a project since the "open project" menu freezes and AE then crashes.
I have cleared the cache, rest preferences, unistall/re install AE, even the Creative Cloud app, updated my gpu drivers... Nothing helped.
Any idea what could be happening?
Thanks,
Vincent
Thanks for sharing the screen recording, Vincent. It could be user account permissions related. Try running the app as administrator (right-click its icon and select Run as administrator). If that doesn't help, try changing permissions as instructed in the following article: https://adobe.ly/3ynbtns
Let us know how it goes.
Thanks,
Nishu
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Thanks for sharing the screen recording, Vincent. It could be user account permissions related. Try running the app as administrator (right-click its icon and select Run as administrator). If that doesn't help, try changing permissions as instructed in the following article: https://adobe.ly/3ynbtns
Let us know how it goes.
Thanks,
Nishu
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Thanks a lot Nishu,
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Glad to hear that it helped. Let us know the results.
Moving this thread from Bugs to Discussions.
Thanks,
Nishu