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Crash when trying to use anything that is connected to cinema 4d

New Here ,
Mar 01, 2022 Mar 01, 2022

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I'm on an M1 Max Macbook with After Effects 2022.

If I try to use the cineware effect or import a .c4d file, After Effects immediatly crashes completely. 

Has anyone else experienced this?

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Adobe Employee ,
Mar 01, 2022 Mar 01, 2022

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Hi stairwaytoevan,

 

Sorry for the crash.

What's the exact version of After Effects you're using? Do you see any crash reports? Also, what's the version of macOS you're using?

Check out the following article and see if the suggestions help: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-fix-common-after-effects-crashes...

We're here to help, just need more info.

 

Thanks,

Nishu

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