crash

[Big25426211zown]

when i open my after effects it crashes! it does the loading screen and then crashes!

i have put the crash report below which tells u everything! 

[Mylenium]

Apparently it tries to launch in intel mode rather than native M1 mode. Right-click on the application package and in the file info check which launch mode it is set to. Turn off the Rosetta 2 emulation if active.

Mylenium

[Big25426211zown]

hey, so i turned off roesetta and it still crashes

[nishu_kush]

Hi Big25426211zown,

Sorry for the crash.

Could you share your system specs? Do you use any third-party plug-ins for After Effects? To start, please try resetting the preference of After Effects: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...

Let us know if it helps.

Thanks,

Nishu

[Big25426211zown · Accepted solution]

UPDATE: reinstalled after effects and it worked