crashes in Ae 24...

[Christophe27872277rfvm]

lots of crash and my top menu disappear in Ae 24. Any idea ? Thx a lot

[JohnColombo]

Hi @Christophe27872277rfvm,

Thank you for reporting this! Which build of the Beta are you using? And could you share an image of the missing top menu? System details (OS, hardware specs, etc) would be appreciated as well.

Thanks again,

- John, After Effects Engineering Team  

[Christophe27872277rfvm]

Hi John,
Thank you very much for your answer. I found a solution: I uninstalled my applications with Creative Cloud, and reinstalled an old version; and it was magical for me; that works. However, I don't have an M1 Mac and my card is probably not powerful enough for the new version.
but now it works
Take Care
🙂

[JohnColombo · Accepted solution]

I'm glad this worked for you! If you decide to update again to the latest version, please let us know if you continue to experience issues.