Copy link to clipboard
Copied
Creative Cloud version 5.9.0.372
Current AE version: 23.0
Processor: AMD Ryzen Threadripper 2950X 16-Core Processor 3.50 GHz
GPU: RTX 2080Ti, Driver version: Studio driver 517.40
Despite clicking "check for updates", Creative Cloud sees After Effects as currently up to date on v23.0.
All other apps are updated, as well as Creative Cloud itself.
Any idea why the latest release isn't being detected and updated?
Nevermind the above. As per Adobe Employee nishu_kush:
It's a phased rollout. You'll see the update soon.
We appreciate your patience.
Copy link to clipboard
Copied
Also, I'm on the latest version of Windows 10
Copy link to clipboard
Copied
I don't think it's actually out yet, so far nobody has confirmed it's actual availability
Copy link to clipboard
Copied
I "fixed" the problem.
I logged into my Creative Cloud account via Chrome, went to 'account settings', clicked 'access your apps and services', and noticed that After Effects was not listed as "installed" (even though it was). I went back to the Creative Cloud desktop app, went to 'sync' settings, selected the 'apps' tab, then manually turned After Effects 'auto-updates' OFF, then ON again.
Somehow, that fixed the problem and now the new update for AE v23.1 is available.
Copy link to clipboard
Copied
Nevermind the above. As per Adobe Employee nishu_kush:
It's a phased rollout. You'll see the update soon.
We appreciate your patience.