Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Dependencies - Collect all files - problem with missing footage - having to relink everything

New Here ,
Apr 15, 2021 Apr 15, 2021

Copy link to clipboard

Copied

Has anyone experienced this issue with the 'collect files' function?

 

I'm selecting all from the drop down menu, but for some reason when I open the collected project half of the footage in the project is missing, and I have to re-link everything manually... 

 

Trying to do a few handovers and this issue is really slowing me down! 

 

Any help much appreciated. 

TOPICS
Error or problem

Views

31

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

Copy link to clipboard

Copied

LATEST

That's a bug where formats with hardware accelerated decoding are not correctly recognized. You could try switching the project to software-only rendering before opening and collecting then.

 

Mylenium

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines