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Disconnect between Premiere Pro and AE causing major program issues

New Here ,
Oct 27, 2025 Oct 27, 2025

For some reason, ever since I have started working in AE, I have sturggled profusely to get AE to work functionally in conjunction with Premiere pro. I am not sure if it is a dynamic linnk error, or a program error in AE, but it seems to be that the issue is only most prominent when trying to work in a combhined workflow. However, the app will crash excessively even when working exclusively in AE. My problems are listed below. As reference I usually create and store program files on an external drive.

 

1. Slow operation and run time that does not allow me to interact or rename files when i prompt premiere to "replace with AE Comp"

2. AE crashes randomly when selecting to add a new adjustment layer, composition, or sequence, and lags heavily with lengthier commands. (My RAM is not an issue)

3. I cannot add adjustment layers or solid layers without the UI blacking out partially and most of the HUD becoming unavailable.

4. My resoultion in preview menus will randomly from to like 1/8 without me prompting it to do so.

5. I am unable to clear my media cache

6. Many effects force the application to crash

7. I cannot install plug ins 

 

I have tried reinstalling both adobe and creative suite, investigated install locations and all, but I cannot seemt o find any solutions, nor have any Adobe Reps been responsive to my issues. Hopefully someone has experienced similar symptoms and knows how to diagnose. 

TOPICS
Crash , Dynamic link , Freeze or hang , User interface or workspaces
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Adobe Employee ,
Oct 28, 2025 Oct 28, 2025
LATEST

Thanks for reaching out, Griffin.

 

By "program files" do you mean that you're installing the apps in the external drive or saving project files in the external drive? If you're installing the apps on the external drive, you're most likely to face performance issues as you described. I'd recommend installing them in the local drive. If it's just the project and media files, try eliminating the external files for testing. It'll help narrow down the issue. Also, please share your system specifications.

Let me know how it goes.


Thanks,
Nishu

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