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doanloading plugin doesn’t work

New Here ,
Apr 11, 2022 Apr 11, 2022

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Hi. 

so i have been trying to doanload the RSMB plugin but somehow i cannot press the button that says install registered version.

9C723BD4-502C-483D-9485-2D7C62093735.jpeg

if i install the demo or floating license version there would be an orange cross and a red watermark in the middle. help

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Community Expert ,
Apr 11, 2022 Apr 11, 2022

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Hi

Can you tell us which Adobe application your using so we can move the thread to the correct forum

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New Here ,
Apr 11, 2022 Apr 11, 2022

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after effects

 

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Community Expert ,
Apr 11, 2022 Apr 11, 2022

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Without any system information nobody can tell you much. Have you actually tried to install the demo version and then launch the installer in a second run? Have you obtained a license and the installer directly from RevisionFX or some other source?

 

Mylenium

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New Here ,
Apr 13, 2022 Apr 13, 2022

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i doanloaded the demo version instead because theres no other option to doanload it. i got the link from other sources but my other plugins i doanloaded works perfectly fine and i am able to doanload registered version. this one just cant.

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Adobe Employee ,
Apr 14, 2022 Apr 14, 2022

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Hi Emily,

 

Have you tried reaching out to the plug-in manufacturer for help in this?

Let us know how it goes with them.

 

Thanks,

Nishu

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Community Expert ,
Apr 13, 2022 Apr 13, 2022

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Fair enough. Have you ever run the plug-in before? Perhaps made an oopsie on that Pro vs. Standard version? Also have you checked the RevisionFX install folder/ plug-in folder and deleted the key files?

 

Mylenium

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