Error al usar el rastreador de camara

[David2359496574l8]

Buenas.

Cuando uso el rastreador de camara, me sale el error de "no se puede adquirir el fotograma procesado" y no se a que se debe, ya que siempre me ha funcionado el rastreador.

Gracias.

[nishu_kush]

Hi David,

Welcome to the community and sorry for your issue. Please share the following details:

• A screenshot of the error that you're getting
• What's the exact version of After Effects you're using?
• What are your system specifications (CPU, GPU, RAM, OS version)?

We're here to help, just need more info.

Thanks,

Nishu

[David2359496574l8]

Good afternoon.

Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz

24 Gb RAM

Nividia Geforce GT 1030 2gb

Windows 10 64 bits

[David2359496574l8]

[nishu_kush]

Sorry for the delayed response, David. Please install the latest Studio driver from Nvidia. This seems to have fixed the issue for a number of users.

Let us know the outcome.

Thanks,

Nishu

[David2359496574l8]

 Good morning, the problem is already solved. I updated the driver of my card several days ago.

Thnak you