Error al usar el rastreador de camara

Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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Buenas.

Cuando uso el rastreador de camara, me sale el error de "no se puede adquirir el fotograma procesado" y no se a que se debe, ya que siempre me ha funcionado el rastreador.

Gracias.

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Error or problem

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Adobe Employee ,
Mar 15, 2022 Mar 15, 2022

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Hi David,

 

Welcome to the community and sorry for your issue. Please share the following details:

We're here to help, just need more info.

 

Thanks,

Nishu

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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Good afternoon.

Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz

24 Gb RAM

Nividia Geforce GT 1030 2gb

Windows 10 64 bits

 

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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Adobe Employee ,
Mar 22, 2022 Mar 22, 2022

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Sorry for the delayed response, David. Please install the latest Studio driver from Nvidia. This seems to have fixed the issue for a number of users.

Let us know the outcome.

 

Thanks,

Nishu

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Community Beginner ,
Mar 24, 2022 Mar 24, 2022

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LATEST
 

 Good morning, the problem is already solved. I updated the driver of my card several days ago.

Thnak you

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