Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Error attempting to duplicate a text object. Skipping the Text Layer ( 76 § 53 )

Community Beginner ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

Hello,

this morning i noticed one of the biggest AE bugs I ever had and still have no solution other than recreating days of work with a deadline right around the corner 😄

The Problem: I Try to open a Project that I worked on last week, but I only get the Message "Error attempting to duplicate a text object. Skipping the Text Layer ( 76 § 53 )" multiple times.

  1. In the first Case it stopped loading the rest of the project as well and opened empty.
  2. Then I tried the last Auto Safe File, where I still got the Message, but it loaded more of the Project, with Essential Grafics complaining that it can´t find some layers (of course). In this Version was not only some text missing but also some Graphic elements (pictures) and Shape Layers.
  3. I could understand that maybe my workflow of just duplicating Layers of shapes or text to have a new one is unsafe?!, but i never had a problem with that in the past with even bigger Projects.
  4. The crazy part is, that I found some older Versions of the Project in my GDrive, wich worked back then (early last week) , but now they have the same problem.
  5. I even tried to open the project in a new project - same problem

 

I dont know what to doo.. While writing this i thought that it is maybe an update? and it could be the 18.2.1 update from last week?! (shame on me that i still have those on automatic) I will try an older version.

TOPICS
Crash, Error or problem, Freeze or hang

Views

15.3K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Jun 15, 2021 Jun 15, 2021
If it's text realted, start by considering whether or onot you may have added a different font recently or changed a language setting on your system. From the warning it simply seems to me that for whatever reason AE is simply unable to access this stuff which may be a Unicode/ OpenType issue with a "bad" font messing up the font list. Similarly, I could imagine that specific text expressions may cause mayhem, so check that, too. Mylenium

Likes

Translate

Translate
Adobe Community Professional ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

If it's text realted, start by considering whether or onot you may have added a different font recently or changed a language setting on your system. From the warning it simply seems to me that for whatever reason AE is simply unable to access this stuff which may be a Unicode/ OpenType issue with a "bad" font messing up the font list. Similarly, I could imagine that specific text expressions may cause mayhem, so check that, too.

 

Mylenium

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

Hey Mylenium,

thank you for your quick reply!! And I think youre exactly right. I use some Google fonts in the project and after opening it with 18.2 it just says that it cant read the font database. So I will try to fix that problem now!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

Yes!! I cleared the database and the Cash - reinstalled the fonts and everything loads normal (even the other elements)!

Thank you very much!! But its very interesting that both AE versions had different Error messages and that they skipped other elements as well. So it caused some mayhem indeet 😄

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 28, 2021 Jun 28, 2021

Copy link to clipboard

Copied

I ran into the same problem this morning, just out of the blue. I hope the fix works for me, too. However, I haven't installed any fonts, or added any to the project. No language change, either. I was working on it Friday, closed it to work on something else, and now am getting this error message. Wish me luck.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 28, 2021 Jun 28, 2021

Copy link to clipboard

Copied

Followed those steps and it worked like a charm. Thanks!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 28, 2021 Jun 28, 2021

Copy link to clipboard

Copied

Hey, how do i clear out my cashe?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 01, 2021 Jul 01, 2021

Copy link to clipboard

Copied

Same here. Cleared the cache, no new fonts or system language changes. Very frustrating. I was fine a couple days ago.

I've even uninstalled and re-installed with no luck. Had a feeling I shouldn't turn on auto app updates.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 09, 2021 Jul 09, 2021

Copy link to clipboard

Copied

I had the same problem and hadn't installed any new fonts. None of my files were working. I spent 30 min on Adobe Support and didn't get any help. I re-installed the 18.2 version of After Effects and my files opened up again. All that after resetting my preferences, cache, etc. So frustrating. I would suggest NOT to use 18.2.1 until the bugs are all sorted out.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 09, 2021 Jul 09, 2021

Copy link to clipboard

Copied

I was on the phone with Adobe support for 1.25 houers yesterday and came to the same conclusion. Even th Beta version of the next AE didn't work. PR same issue.

 

Frustrating, for sure. But at least I'm back in business.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 09, 2021 Jul 09, 2021

Copy link to clipboard

Copied

Thanks Amy!
I reverted back to 18.0 and got it working. Yep, turned off the auto app
update. I had never let it update before hesitating for months to do an
update. Been doing that since CC came out. Been an AE user since version 4
in early 2000's and thought I'd give Adobe a chance by allowing
auto-updates last month. Nope don't recommend that.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 09, 2021 Jul 09, 2021

Copy link to clipboard

Copied

You're welcome! 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Yes, I have the same issue. And it is working fine in AE 2020 and not working in AE 2021. For it is an updated version issue.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

Thx Mylemium for the tip.

 

Unfortunately, it doesn't work.

 

If anyone has a step by step to correctly clean the system cache in WIN10.

 

On my WIN10, I have used iSumsoft System Refixer, and also the old school method deleting the FNTCACHE.DAT at the end...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

LATEST

Helo , Today I tried to follow these steps and got nothing, I deleted the fonts I installed and reinstalled the one I was using. And nothing helped. Tell me what to do?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines