error code 21 but what if I don’t have a weak computer

[sdf_5465]

error code error 21 but install windows 10, 32gb RAM, GeForce 1050 ti 4 gb, ryzen 7 1700, why it is not installed 

[nishu_kush]

Thanks for reaching out.

As I can understand, you're getting an error when trying to install After Effects on your computer. Is that correct? Could you share a screenshot of the error?

We're here to help.

Thanks,
Nishu

[sdf_5465]

виндовс у меня 10 64      22h2 

[nishu_kush]

What version of Windows are you using? You need to have Windows 10 version 22H2 or later. More details: https://adobe.ly/3X7ORk8

Hope it helps.

Thanks,
Nishu

[sdf_5465]

Windows 10 version 22H2

[sdf_5465]

[nishu_kush]

Do you mind sharing a screenshot of the About Windows? Here's how you can find it: https://learn.microsoft.com/en-us/windows/client-management/client-tools/windows-version-search?link....

Thanks,
Nishu

[sdf_5465]

[nishu_kush · Accepted solution]

Thanks for sharing the screenshot. The Windows version that you're using is old. You're using version 1809 but the minimum required version is 22H2 or later. You need to update your OS.

Hope it helps. Feel free to reach out if there are any other questions.

Thanks,
Nishu

[sdf_5465]

Thank you bro))