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Error installing After Effects

New Here ,
Jun 16, 2023 Jun 16, 2023

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Error installing After Effects. After the installation is completed, a crash error appears on the desktop, and AE writes that the plugins are installed incorrectly, although I did not install anything.

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correct answers 1 Pinned Reply

Adobe Employee , Jun 19, 2023 Jun 19, 2023

Please upload the .crash file to somewhere we can access. If we can download that, we may be able to tell you what's going on. 

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LEGEND ,
Jun 16, 2023 Jun 16, 2023

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Without any system info and other details that's not much use. You need to be more specific.

 

Mylenium

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Adobe Employee ,
Jun 19, 2023 Jun 19, 2023

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Please upload the .crash file to somewhere we can access. If we can download that, we may be able to tell you what's going on. 

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Adobe Employee ,
Jun 26, 2024 Jun 26, 2024

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I'll move your post to the Discussions board while we await your information.

 

Thanks,

Nishu

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