error message: "adobe after effects must be installed to import this file"

New Here ,
May 25, 2022 May 25, 2022

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Hi

When I try to import at simple transition from After Effects to Premiere Pro i got a error message "adobe after effects must be installed to import this file".

Both Premiere Pro and After Effects are updated. I use a windows computer. 

I hope that you can help me. 

Thanks!

- Maiken

TOPICS
Error or problem , FAQ , How to , Import and export

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Adobe Employee ,
May 25, 2022 May 25, 2022

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Hi Maiken,

 

Thanks for reaching out.

How are you importing? Are you using Dynamic Link? What's the file type?

Let us know, we're here to help.

 

Thanks,

Nishu

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New Here ,
May 25, 2022 May 25, 2022

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Thanks. 

I did try to import a aep file. But it is not working. 

 

I have also tried to import a mow file to Premiere pro. I exported it from After Effects after pressed the button 'Add to Render Queue'. Then Premiere Pro says Error Message: We were unable to open the file. 

 

I am not using dynamic link. I am still a beginner. 🙂

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Adobe Employee ,
May 31, 2022 May 31, 2022

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Hi there,

Premiere Pro should be able to import the .aep file. How do you import the file? Do you go to File > Import, drag and drop the file, or something else? Try importing using Media Browser.

Let us know the results.

 

Thanks,

Nishu

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