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ERROR na inicialização 2023

New Here ,
Jun 19, 2023 Jun 19, 2023

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Screenshot_4.pngErro na unicialização do AFTER EFFECTS 2023 recém baixado para teste hoje dia 20/05/2023.
Simplesmente não abre e o meu laptop roda tudo menos ele... i7 12° 16 ram ddr4 rtx3060 ddr5. Gostaria de um suporte pois vi que deletando alguns arquivos *menos o Dummy) resolveria mas nem assim e na verdade só tinha ele na pasta. 

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Crash , Performance

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New Here ,
Jun 19, 2023 Jun 19, 2023

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Adobe Employee ,
Jun 20, 2023 Jun 20, 2023

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Hi Tmachine85,

 

Sorry for the crash.

Please check out the following article and try the suggestions mentioned in it: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after...

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

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New Here ,
Jun 20, 2023 Jun 20, 2023

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Ola Nishu, nada feito. já fiz tudo que pediu o link. Lembrando que eu baixei diretamente do site da Adobe e não instalei nada além disso. Eu tenho Photoshoop, Premier Pro e roda sem problemas... já procurei tudo na internet e não acho solução. já reeinstalei 2 vezes e continua a mesma coisa.

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Adobe Employee ,
Jun 22, 2023 Jun 22, 2023

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Thanks for trying. How do you launch After Effects - do you double-click a project file or click the After Effects icon? Does it crash the moment it launches or when you try to open a project? Try running After Effects as administrator (right click After Effects icon and select Run as administrator).

Let us know how it goes.

 

Thanks,

Nihsu

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