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Error "Could not find the entry point" at After Effects launch

New Here ,
Aug 10, 2023 Aug 10, 2023

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Ao tentar executar o adobe after effects aparece o seguinte erro “Não foi possível localizar o ponto de entrada do procedimento SetThreadDescription na biblioteca de vínculo dinânmico..dvacore.dll e onnxruntime.dll". Em seguida, a mesma mensagem com outro procedimento “Não foi possível localizar o ponto de entrada do procedimento GetSystemDpiForProcess..DisplaySurface.dll. Como solucionar?

 

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LEGEND ,
Aug 11, 2023 Aug 11, 2023

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Update your graphics driver and configure your display settings suitably.

 

Mylenium

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Adobe Employee ,
Aug 14, 2023 Aug 14, 2023

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Hi Jose lucio31611092u6bu,

 

Sorry for your issue.

If the expert's suggestion doesn't help, please share the following details.

  • What are your system specifications (CPU, GPU, RAM, OS version)?
  • What's the exact version of After Effects are you using?
  • A screenshot of the error messages.

We're here to help, just need more info.

 

Thanks,

Nishu

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