Error to import MP4 H264 files in AE

[defaultv78bght2kzsn]

Hi,

I tried to re-install AE but it didn't solve the problem.

I have this problem with all my versions of AE (2018, 2019, 2020 and 2021) since couple months.

I have a MacBook Pro  2.5 GHz IntelCore i7 with MacOs BigSur 11.4 (AMD Radeon R9 M370X 2048 Mo).

I only can't import MP4 H264 files.

Thx for help.

[nishu_kush]

Hi defaultv78bght2kzsn,

Thanks for writing in.

Does it happen to all the MP4 files? It was a bug in the 17.0.5 version and it was fixed in the next release. Could you try files from a different source?

Let us know how it goes.

Thanks,

Nishu

[defaultv78bght2kzsn]

Thank you for your reply.

Yes it happens with all MP4 files and i tried with a lot of files from a lot of different source.
I have the last version but it's not fixed yet.

Thank you for your help.