Error when rendering H264 from After Effects 2002 to Media Encoder 2022

[Daniel Souvile]

Hey guys! Please help me!
Since upgrading to After Effects version 2022 and Media Encoder 2022, I have never been able to render in H264 using CUDA. I have a powerful video card, but the program simply cannot render using it. I have to choose "Mercury Play Engine Software Only" option and use my processor, to render all my projects which are heavy and long... Not even in 2023 version this is possible!

Please Adobe people, fix this! Or if you have a solution, please let us know!

Daniel

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Olá pessoal! Por favor, me ajudem!
Desde que atualizei para a versão 2022 do After Effects e Media Encoder 2022, nunca mais consegui renderizar em H264 usando o CUDA. Tenho uma placa de video potente, mas o programa simplesmente não consegue renderizar usando ela. Tenho que escolher a opção "Somente software de mecanismo de reprodução Mercury" e usar meu processador, para renderizar todos os meus projetos que são pesados e longos... Nem na versão 2023 isso é possível!

Por favor pessoal da Adobe, corrijam isso! Ou se tiver alguma solução, nos avisem por favor!

Daniel

[nishu_kush]

Hi Daniel,

Sorry to hear about the issue. We've got your back. Please share the following details.

• What exactly happens? Does it show any error? Does it stop rendering midway?
• What are your system specifications (CPU, GPU, RAM, OS version)?
• Are you able to export in other formats?
• Have you tried exporting H.264 from the After Effects Render queue?

We're here to here to help, just need more info.

Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu