Copy link to clipboard
Copied
Every time I open After effects it crashes and, it says Found compatible GPU device for SonyRaw decode support. I click OK but nothing happens.
After Effects 18.2
macOS Big Sur
MacBook Pro (15-inch, 2016)
2.7 GHz Quad-Core Intel Core i7
16 GB 2133 MHz LPDDR3
Radeon Pro 455 2 GB
Copy link to clipboard
Copied
Hi defaultssy9c2dlbiao,
Welcome to the Community and sorry for your issue. I appreciate you sharing details in the original post. It helps. Would you mind sharing the crash report as well: https://community.adobe.com/t5/after-effects/faq-how-to-find-after-effects-crash-logs-on-your-comput...
Looking forward to your response.
Thanks,
Nishu
Copy link to clipboard
Copied
Copy link to clipboard
Copied
I encountered the same issue.
Hope it can be solved soon...