Everytime i try to launch After Effects it crashes, i've reinstalled it almsot five times and it stll crashes. I deleted all adobe app, deleted the creative app, used the clenear tool but anything worked. i created other account on my mac but nothing still crashes. I also just reinstall mac os but it doesn't want to work.
I use a 16' intel macbook (base model) on mac os big sur 11.6.1
I leave a screenshot of the error i have and also a photo of my mediacore folder, that could be releted to this error. Please i need to use this application, and i can't use bootcamp everytime.
Thank you in advice
ps i also delete the preference, with command-option-shift at luanch, still not working
Sorry for your issue.
I can see a third-party plug-in folder in the MediaCore. What happens if you remove it?
Let us know if it helps.
Nothing, if i try to delete it as soon as i start after effects it apper again in the folder. The problem is that i have not any program called fx factory installed on my mac, so i don't know where this folder came from.
so i managed how to unistall the plugin (just download fxfactory and disable them going in preference>adobe apps) BUT AFTER EFFECTS STILL CRASHES 😞
Please i need your help! i have to complete a work for a paying client, and you don't have a phones support