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Everything I click or do in AE takes too long to respond

New Here ,
Jun 18, 2021 Jun 18, 2021

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Everything I click or do in AE takes too long to respond, sometimes it doesn´t even respond. Been having this issue for a while but in the last days it has become unbearable. Specs: Imac 2012, 16gb ram, 256gb SSD. 

 

Other Adobe products have a similar problem, but not as deep as AE. I´ve reinstall CC app and updated all adobe apps, but nothing changed. 

 

I work on music production with Logic Pro X and it runs fine. So I guess I have an "Adobe issue".

 

Help! Thank you.

 

 

TOPICS
Freeze or hang, Performance, Preview

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi andresg1704149,

 

Welcome to the Community and sorry for your issue.

What's the exact version of After Effects you're using? Does it happen in all the projects? Also, are you using any third-party plug-ins?

You could try resetting the preferences and clearing the media cache.

Let us know if it helps.

 

Thanks,

Nishu

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