Export Problems with After Effects

[Carl Holmgren]

• Version of the app: After Effects v23.6
  
  
• Platform and OS version: Macbook Pro M2 Max @ MacOS Ventura13.5.1
  
  
• Basic steps to reproduce the problem: Doesn't happen most of the time but there are times that it happens when I export directly to After Effects even Work Area Start is at 0:00:00:00 then exports after the 5% duration of the video. It's quite an annoying experience especially when I'm exporting a heavy project, expecting it to be a complete export and getting a video where the first part is missing.
  
  Note: I'm always checking the IN and OUT before exporting.
  
  Right now I encountered this again with a lower-third I'm exporting for my client.
  
  - 1st image: Before exporting
  
  

  - 2nd image: Imported the MOV to my project to double-check if everything is on point and unfortunately, it isn't.

• Expected result and actual result
  - Expected Result: Should be a complete export especially since I'm always checking the IN and OUT before exporting
  
  - Actual Result: Getting an exported project with the first part of the video missing
  
  PS: My solution for the bug (at the moment) is to export it a couple of times, OR move all the layers to another composition OR move the Work Area Start away from 0:00:00:00 then put it back to the start. It wasn't like this on previous versions and now I'm quite anxious about exporting my projects on the latest version.

[jenkmeister]

Any chance we can get a copy of the project to attempt to reproduce the issues?

[nishu_kush]

I'll move your post to the Discussions board while we await your information.

Thanks,

Nishu

[Carl Holmgren]

@nishu_kush This is resolved. Not encountering it anymore afaik.

Also, apologies for not responding right away @jenkmeister. Thanks anyways!