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New Here ,
Dec 12, 2022 Dec 12, 2022

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When I export with Media Encoder it will render and finish but I can't play the mp4 file and if I export with After Effects it will create a mov file that only has audio I've been searching for too long on how to fix this. I also have looked at all the files I imported into the project and all the effects I used and different versions of After Effects or Media Encoder don't help either.

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LEGEND ,
Dec 12, 2022 Dec 12, 2022

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Without exact info about your project, render settings and system we can't really tell you anything. You need to be more specific.

 

Mylenium 

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New Here ,
Dec 12, 2022 Dec 12, 2022

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I know it doesn't have to do with render settings at all I went over all of them it has to do with the project but I went over all the settings effects and files so I'm just hoping someone else has had the same problem

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LEGEND ,
Dec 12, 2022 Dec 12, 2022

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Without some concrete info nobody can help you. Even people experiencing similar issues will need a minimum of information as a frame of reference.

 

Mylenium 

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Community Expert ,
Dec 12, 2022 Dec 12, 2022

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Hola a fin de poder ayudarte necesitamos saber que parametros de exportación estas usando (que tamaño, que bitrate, etc)
Sin ello difícil que te podamos ayudar

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