Exporting Mogrt gives Temporary comp instead of mogrt itself

[기린37920666ikua]

 I'm using AE 25.5 on my new PC, and exporting mogrt won't do anything but give these temporary comps which is basically 640*360 version of the original mogrt.

 I've tried downgrading all the way to AE 24 and same thing happens, no matter how simple the mogrt would be(like only 1 line of text)

 I did find out that the mogrts are stuck in Temp>aegraphic>(randomfilename)>aemogrtFiles, but in .aeg and not actual mogrt. It seems like AE manages to make .aeg files, but fail merge it with the temporary comp for the preview and get stuck...

How could I fix this?

[Kevin-Monahan]

Hi,

Thanks for the post. I alerted the team about your issue. I hope they or a community expert will drop by soon to assist. Sorry for the frustration.

Thanks,
Kevin

[Kevin-Monahan]

Hi,

This looks like it could be an issue with the Generate Preview option of mogrt export. Could you try exporting mogrts without that option checked? If it fixes your issue, let me know. I hope I can help you.

Thanks,
Kevin

[기린37920666ikua · Accepted solution]

Thank you for your fast reply. Unfortunately that didn't work because the options don't even pop up when pressing the export button, just cancelling the export right away.

I did however solve this by changing my windows username from Korean to English. I believe this has been an issue for a lot of Korean users, not only just for Adobe, but this particular problem wasn't discussed very much. As long as I know is happens because the file path is unreadable in some cases when the username within the file path is in Korean.

[arto_kmg]

I managed to overcome this bug / problem by saving a copy my After Effects project to a 2024 version (Save a copy as 24.x...) and exporting the MOGRT from there.