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So I recently updated AfterEffects to CC 21 and since then the eye dropper tool is acting weird. I have attached a video, you can see it wont pick any color within the composition but it works perfectly fine outside the composition window. Is it a bug or am I doing sth wrong?
Thanks
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Looks like it's not working in the preview port, i could be a GPU problem so be sure to upgrade your GPU driver to the latest vesion
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Thanks for the response, I updated the drivers but no luck! 😞
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Hi byGrais5EBC,
Sorry for your issue.
What's the exact version of After Effects you're using. Also, what are your system specifications (CPU, GPU, RAM, OS)? Go to Edit > Preferences > Display and uncheck "Hardware Accelerated Composition, Layer, and Footage Panels".
Let us know if it helps.
Thanks,
Nishu
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Hey Nishu, THANKS A TONN!! That worked!
I think the issue is with my video driver, casue everytime I open AfterEffects it will show an error window saying "Unsupported Video Driver". I've tried updating all my drives but that error still pops up. I need to update my system.
Btw my laptop has Intel i5, nvidia GeForce GTX 1060, 16gb RAM,windows