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File Version Error

New Here ,
Nov 21, 2023 Nov 21, 2023

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Created a new project at the end of October and saved the file. On November 14 I went back to that project and AE autoconverted the file to a different version and I was able to make more edits. Today I try to open the file and it says the file was created with AE version 24.01 and cannot be opened with this version. Not sure how to get AE to open the file. Appreciate any suggestions. Screenshot (397).png

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correct answers 2 Correct answers

Community Expert , Nov 22, 2023 Nov 22, 2023

In Windows Explorer, right-click on the After Effects project file and see if After Effects 2024 shows up in the list.  Any version of 24.x should be able to open that project file.


If you only see After Effects 2023 or older, you'll need to install 2024 to open this project file.

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New Here , Dec 06, 2023 Dec 06, 2023

Thank you!

 

I saw it said the 2023 version, went into the creative cloud and updated it to the 2024. 

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Adobe Employee ,
Nov 22, 2023 Nov 22, 2023

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That's strange!

Have you downgraded After Effects? What's the version of After Effects that's currently installed on your computer? Check if you've multiple versions installed. If so, open the file correct version.

Let us know.

 

Thanks,

Nishu

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Community Expert ,
Nov 22, 2023 Nov 22, 2023

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In Windows Explorer, right-click on the After Effects project file and see if After Effects 2024 shows up in the list.  Any version of 24.x should be able to open that project file.


If you only see After Effects 2023 or older, you'll need to install 2024 to open this project file.

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New Here ,
Dec 06, 2023 Dec 06, 2023

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Thank you!

 

I saw it said the 2023 version, went into the creative cloud and updated it to the 2024. 

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