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freeze affter effect

New Here ,
Aug 05, 2021 Aug 05, 2021

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when I launch the affter effect software everything works but when I open a project after 5 seconds the software freezes would you have an idea to solve this bug

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Crash, Freeze or hang

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Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

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Without any system information and otehr details nobody can tell you much, especially if it only happens once a project is opened. From a specific function failing to initialize to cache issues to a million otehr things this literally could be anything. Crash logs may also help.

 

Mylenium

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New Here ,
Aug 05, 2021 Aug 05, 2021

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I am on windows 10 and the software was working until 2 days ago when it froze for no reason I tried to reinstall but nothing changed I tried to install a previous version that did not work either

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