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h264 bug AGAIN - compression unsupported error, file corrupt error

Engaged ,
Oct 06, 2023 Oct 06, 2023

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Latest AE, Latest nvidia Studio driver for Windows 11, whole new Tsunami of read errors from h264 files that were made in AME with MatchSource High BitRate

If you don't test your own workflows, what do you test before releasing non-beta AE versions and Studio certified drivers?

Just posting here in case anyone else has seen this

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Import and export

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correct answers 1 Pinned Reply

Adobe Employee , Oct 06, 2023 Oct 06, 2023

Could you share the Tsunamai of read errors you're getting? We don't have other reports of this happening. 

 

OS you're using?

Version of AE (we just released 24.0, so not sure if that's what you're referring to)?

Specific projects? 

Can you share the file? 

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Adobe Employee ,
Oct 06, 2023 Oct 06, 2023

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Could you share the Tsunamai of read errors you're getting? We don't have other reports of this happening. 

 

OS you're using?

Version of AE (we just released 24.0, so not sure if that's what you're referring to)?

Specific projects? 

Can you share the file? 

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Engaged ,
Oct 13, 2023 Oct 13, 2023

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NO (due to client confidentiality with filenames). I think it is large sized AVC .movs, assume camera footage, assume it has come from a mac.

I get an error message on every video file but they play and render fine. It is worrying because : there is a problem accessing the  audio and video data.

converting from ae22 but it is the same in 22. 

it is the same with and without hardware rendering (nvidia4090 up to date drivers)

 

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Engaged ,
Oct 16, 2023 Oct 16, 2023

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Screenshot 2023-10-16 111514.png

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Engaged ,
Oct 23, 2023 Oct 23, 2023

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Could be unsupported file size? Or a quicktime wrapper issue?

Files seem to be working correctly but the error message must have a reason?

 

23.6 / Windows11/ TRPro 3955WX/Nvidia4090/Samsung980 storage, cache, OS/ 128GB RAM

Converted from v22 M1 mac source AE

Screenshot 2023-10-23 093044.png

From MediaInfo:

General
Complete name : E:\ReMake\UNILEVER\20231013\Better filter hood degreasing (comparative)_V1\(Footage)\01 FOOTAGES\A049_01011615_C035.mov
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp42/mp41)
File size : 338 MiB
Duration : 35 s 480 ms
Overall bit rate : 79.8 Mb/s
Frame rate : 25.000 FPS
Encoded date : 2022-12-29 10:39:13 UTC
Tagged date : 2022-12-29 10:39:27 UTC
TIM : 16:15:46:20
TSC : 12800
TSZ : 512

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L6
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Format settings, GOP : M=4, N=25
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 35 s 480 ms
Bit rate : 79.8 Mb/s
Width : 6 144 pixels
Height : 3 456 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.150
Stream size : 338 MiB (100%)
Language : English
Encoded date : 2022-12-29 10:39:13 UTC
Tagged date : 2022-12-29 10:39:13 UTC
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC

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Adobe Employee ,
Jun 13, 2024 Jun 13, 2024

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Are you still having the issue? Let us know.

I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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