Having issues importing Photoshop files into After Effects as comps in AE 2022

New Here ,
Oct 27, 2021 Oct 27, 2021

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Having issues importing Photoshop files into After Effects as comps in AE 2022. I can import them as footage, but not as a comp of any kind.  I get the mac "beach ball of death" and have to do a force quit. Is anyone else having this issue? 

Reinstalled AE and PS.  Restarted multiple times.  Ended up going back to the older version.

Thoughts?

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Error or problem , Freeze or hang , Import and export

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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I have had the same issue, and I am on a windows. 

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Community Expert ,
May 09, 2022 May 09, 2022

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did you follow any of the previous solutions, are you sure you use the latest update for both AE and PS?

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New Here ,
May 09, 2022 May 09, 2022

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honestly I have no idea, I used ae 2021 to sort the files and then open the project in ae 2022, now ae 2022 can accept PSDs normally, this is weird....

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New Here ,
May 09, 2022 May 09, 2022

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I had nice support from Adobe...
in fact my file was a CMJN logo which was causing my problem
Once set to RGB Mode, the layered .psd file was imported properly in AE.
Check you color mode folks !

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New Here ,
May 09, 2022 May 09, 2022

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It wasn't the case for me, as I encountered an issue before where if I work with a cmyk psd the exported .gif using gif Gunn would be 10 times larger than if the file was set to rgb, same dimensions and dpi ... however I'm happy that it somehow worked 

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Community Beginner ,
Jun 20, 2022 Jun 20, 2022

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I started having a similar problem at my work where I use a mac (don't know right now it's configurations) and today the curse fell upon my PC at home (Windows 10, Intel i7 4790K, nvidia geforce 760 32gb RAM).
If I import a PS file as comp, it just keeps loading for ever and stops responding.
Yet if I import as footage it goes fine. But to use this methode I'll need to painfully save each layer in a different archive.
I've tried updating both PS and AE to the latest version (2022), but nothing changed.

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Community Beginner ,
Aug 11, 2022 Aug 11, 2022

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Same problem here, I'm on a Mac, with the latest version of Ae (22.5) Importing as footage also doesn't work.

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Community Beginner ,
Aug 11, 2022 Aug 11, 2022

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My workaround is importing the files & footage in an older version (2018), saving the project and opening it up again in the latest version.

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Community Expert ,
Aug 11, 2022 Aug 11, 2022

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I'ts working fine for me in version 22.5.0 on an intel Mac.

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Community Beginner ,
Aug 12, 2022 Aug 12, 2022

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Strange thing, I'm on an intel Mac too

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New Here ,
Aug 12, 2022 Aug 12, 2022

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It's really weird because the problem comes back at least once a month. One day it happens and keeps happening for the rest of  the day, dosen't matter how many times I try.
I tried the "import as footage first, then import as comp" workaround, but it seems like it only works on the day after the problem shows up. So I can't tell if it is actually a solution or the problem just got resolved by itself.
But this week, the problem came back and didn't go away for days. I had an important work to deliver and the only solution was to save each layer in a separete archive (what took a couple of hours). Luckly there wasn't nothing that should be in specific positions.

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