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Hello, I have a problem with the program; I can't see anything in the Composition window.

New Here ,
Feb 02, 2025 Feb 02, 2025

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My laptop HP VICTUS specs are:

 

CPU (Processor):

Intel Core i7-13700HX - 13th Gen  - 16 cores (8 Performance cores + 8 Efficiency cores) / 24 threads -  2.1 GHz (Performance cores) - Up to 5.0 GHz - 30 MB Intel Smart Cache


GPU (Graphics Card):
NVIDIA GeForce RTX 4060 (Laptop GPU) - Ada Lovelace -  8 GB GDDR6 - Ray Tracing & AI Features: Supports Ray Tracing and NVIDIA DLSS 3 


RAM (Memory):  

32 GB DDR5 - 4800 MHz

 

no i dont have tha CAPS LOCK on. 

 

After.png

TOPICS
Crash , Error or problem , Performance

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correct answers 1 Correct answer

Adobe Employee , Feb 03, 2025 Feb 03, 2025

Please try the following steps:

• Close After Effects
• Go to the Device Manager (Run >> devmgmt.msc)
• Select Display Adapter, Right click on the "Intel UHD graphic card".
• Select "Update Driver"
• Select "Browse my Computer"
• Select "Let me Pick from a list of available drivers on my Computer".
• Select "Microsoft Display Adapter".
•  Launch After Effects.
 
Let us know.


Thanks,
Nishu

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Adobe Employee ,
Feb 03, 2025 Feb 03, 2025

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Please try the following steps:

• Close After Effects
• Go to the Device Manager (Run >> devmgmt.msc)
• Select Display Adapter, Right click on the "Intel UHD graphic card".
• Select "Update Driver"
• Select "Browse my Computer"
• Select "Let me Pick from a list of available drivers on my Computer".
• Select "Microsoft Display Adapter".
•  Launch After Effects.
 
Let us know.


Thanks,
Nishu

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New Here ,
Feb 07, 2025 Feb 07, 2025

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Sorry for the late response. I tried it, and it really works, thanks! Now, my question is: when I make this change, the resolution changes, making everything look huge. How can I keep the same resolution, or do I have to buy a monitor?

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