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HELP i cannot open the program

New Here ,
Mar 30, 2024 Mar 30, 2024

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everytime i try to open after effects this message pops up (see picture)Schermata 2024-03-30 alle 14.11.00.png

 

(Una copia del progetto è stata salvata in: /Users/(USER)/Documents/After Effects Crash_11.aep.

Ultimo messaggio registrato: <9424713> <ae.blitpipe> <2> HardwareBlitpipe Engaged

Generazione del registro errori; l'operazione potrebbe richiedere alcuni minuti.)

 

it says i must have some problems with my preferences or plug-ins but the only way i can open after effects is by open the safe mode, in witch i cannot modify preferences nor plug-ins. what should i do? and more importantly, what did i do wrong? 

TOPICS
Crash , Error or problem , FAQ

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