help me guys please/ ребята помогите пожалуйста

New Here ,
Jun 28, 2022 Jun 28, 2022

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after effects warning the directory d could not be created please check the validity of the directory path or parent directory protection or permission rights, i cant fix it maybe for 5 mounths, nothing helps, i want to work in ae pls help me 

Снимок экрана 2022-06-28 121924.png

Снимок экрана 2022-06-28 121902.png

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Adobe Community Professional ,
Jun 28, 2022 Jun 28, 2022

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Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Ae version? Thanks. Also a screen grab of your issue will be helpful.

FAQ: What information should I provide when asking a question on this forum?
https://community.adobe.com/t5/after-effects-discussions/faq-what-information-should-i-provide-when-...

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New Here ,
Jun 28, 2022 Jun 28, 2022

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windows 10 home, ryzen 7 5800h (8 cores), rtx 3050 ti mobile (4gb), latest nvidia drivers. i cant tell you ae version because its not opening. ae worked on my pc , but i deleted it and downloaded premiere pro. after few months i downloaded ae again, and i saw this problem , tried to fix it but nothing helps.

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Adobe Community Professional ,
Jun 28, 2022 Jun 28, 2022

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As Joost already said, without any system information and other details we can't really tell you much. As a start, delete the preferences so the settings for cache and temp files are reset to their defaults.

 

Mylenium

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New Here ,
Jun 28, 2022 Jun 28, 2022

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what delete the preferences mean?im sorry my english not so good

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