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HELP! Where's my Preview?

New Here ,
Aug 28, 2024 Aug 28, 2024

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Ok so, i just added a new file into the project and my preview just dissapeared, what do i mean by that? That im on the main composition, but the preview doesnt show!

Heyllin37625196wje8_0-1724861030891.png

But when i do to another Compositions the preview works just fine?

Heyllin37625196wje8_1-1724861064739.png

Yeah my head hurts and this is a school project for today so i just want a but of help.

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Adobe Employee ,
Aug 28, 2024 Aug 28, 2024

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Hi Heyllin,

 

What are your system specifications (CPU, GPU, RAM, OS version)? Do you get this problem in multiple projects? Have you tried clearing media cache (Edit > Purge > All Memory & Disk Cache)? If that doesn't help, try running After Effects in Safe Mode.

Let us know how it goes. Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

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