Hi Everybody , I am facing a problem while previewing the media

[defaultltvn0n2wl5a5]

I am using after effects for the first time , and don't know what to do for such a problem . Anybody tell what to do 

[LinSims]

Let me move this to the After Effects forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

[Mylenium]

Update your system's graphics driver and check your hardware acceleration settings in the preferences, the composition setings and the preview palette.

Mylenium

[nishu_kush]

Hi defaultltvn0n2wl5a5,

Welcome to the Community and sorry for your issue. Could you share the following details so that we can understand the issue properly:

• What's the version of After Effects you're using?
• What are your system specifications (CPU, GPU, RAM, OS)?
• What are the details of the footage (frame rate, frame size, format/codec)? Also, is it screen recorded or shot on a camera?

Let us know, we're here to help.

Thanks,

Nishu